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Ilene Rowe II
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This 2 page Class Notes was uploaded by Ilene Rowe II on Saturday October 3, 2015. The Class Notes belongs to MHR301 at California State Polytechnic University taught by LauraPohopien in Fall. Since its upload, it has received 8 views. For similar materials see /class/218152/mhr301-california-state-polytechnic-university in Business, management at California State Polytechnic University.
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Date Created: 10/03/15
Job design The process by which managers decides how to divide task into speci c job Job simpli cation The process of reducing the number of tasks that each worker performs 0 Set up a windshield wiper designated area so that car production does not have to stop if they run out of windshield wiper Job enlargement increasing the number of different task in given job by changing the division of labor 0 Job multitasking Starbucks Job enrichment Increasing the degree of responsibility a worker has over her or his job aka PROMOTION o EMPOWERING WORKERS TO EXPERIMENT TO FIND NEW OR BETTER WAY OF DOING THE JOB Eq Find a stockroom during the holiday ENCOURAGING WORKER TO DEVELOP NEW SKILLS 0 Learn skills of management 401 K Mrs P and presented to her department Allowing workers to decide how to do the work and giving them the responsibility for deciding how to respond to unexpected situation 0 Slap incident sally said you did well Allowing workers to monitor and measure their own performance 0 Ask not tell how are your sales etc The job characteristic model 0 Skill variety the extend which job requires that an employee use a wide range of different skills abilities and knowledge 0 The skills variety of job scientist is higher than person who works in Mc Donald 0 Task identity the extend which job requires that a worker perform the entire task necessary to complete the job from the beginning to the end of the production process 0 A crafts worker who takes a piece of wood and transform it into a custom made furniture 0 Task signi cant the degree which worker feel his or her job is meaningful because of its effect on people inside the organization coworkeror outside organizationcustomer 0 Feedback from manger Anatomy the degree which job gives an employee the freedom and discretion needed to schedule different task and decide how to carry them out 0 Sales who plan their own schedule and decide how to allocate their time among different customer v assembly workers whose action determine by speed of production line Feedback 7 the extend which actually doing a job provides a worker with a clear and direct information about how well he or she is performed the job Three type of control 1 Input Stages RAW MATERIAL 2 Truput PROCESS 3 Output Stages ACTUAL OUTPUT The control process Set the standards measure the actual output and HR compare actual output to standards Evaluate and take correction action Organizational behavior Output control 0 Financial measure of performance When and organization fail to meet performance standard manager must take corrective action Thus financial control tell managers when corporate decide to sell of the division and exit from the business 0 Organizational goals Corporate level set up goals for individual division to achieve corporate goals Division manager set up a goals for each functional to achieve division goals Functional managers set a goals for each individual workers to achieve functional goals Operating budged a budged that states how manager intend to use organizational resources to achieve organizational goals 0 GE has budged of 50 mil to developed a new washer managers must decide how to allocate the money to various function such as engineering sales so that generates the most revenue and makes biggest profit Behavioral control 0 Direct supervision evaluate measure Item per transaction sales per hour 0 Management by objective MBO system of evaluating subordinates for their ability to achieve speci c organizational goal to meet operating budged 0 Steps Speci c goals and objective are established at each level of the organization Set up goals 0 When top level managements set up goals and cascade down to division an functional to achieve company goal Managers and their subordinates together determine the subordinate s goal Goals together Managers and their subordinates periodically review the subordinate s progress toward meeting goals 0 Review feedback manager periodically sits down with their subordinates and evaluate their progress As a result promotion or raise
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