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This 2 page Class Notes was uploaded by zelly nebrat on Monday October 12, 2015. The Class Notes belongs to 11059 at University of Connecticut taught by Robert Henning in Summer 2015. Since its upload, it has received 15 views.
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Date Created: 10/12/15
PSYC 3601001 092415 Page 1 of 2 1 Focus Group Goals i Articulate something more clearly ii Come to a conclusion quicker iii Participation form everyone iv Brainstorming and general probes a Asking people what they want doesn39t always work they might think that they want it in theory but in reality they won t wantlike it therefore you must observe as well 2 Participatory ergonomics i Big group of people ii Have something they want you to design and the group works at it and works at it and works at it iii Bene ts a Iterative design go through a couple versions b Engaging people in design process involving the stakeholders gets longterm commitment iv Downsides a Participants don39t know how to work the system b Training 1 Bring in experts i Can39t teach everybody everything 3 Project i Come up with a set of needs rst category groups ii Table 31 page 65 Human Engineering Program Plan HEPP a We39re not looking to create the solution just plan for it b Business hires consultants and services with time and end gameproductservice in mind 1 Figure 41 page 83 Analvsis of similar svstems c Before you design something whether to improve existing system or to create cheaper replica you should look at similar items rst 2 Figure 42 Activity Analysis a What activities do people spend their time doing i Observe typical user in typical setting for best results do it without them knowing you are studying them ii Observe the person every 30 seconds and record what they are doing 3 Critical Incident Studv a Accident and mistake records i Ask people about nearmisses near mistakes 9 they are very reveaHng ii Page 90 Source of Error a Substitution adjustment forgetting reversal unintentional activation 4 What the Advising Website needs i Direct links classstanding needs related courses information divide advising into components live chat and other available technologies resource promotion and publicize event calendar PSYC 3601001 092415 Page 2 of 2 Homework Go on HuskyCT and nd 3 schools at least 1 aspirant and 1 peer university