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This 2 page Class Notes was uploaded by zelly nebrat on Monday October 12, 2015. The Class Notes belongs to 11059 at University of Connecticut taught by Robert Henning in Summer 2015. Since its upload, it has received 20 views.
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Date Created: 10/12/15
PSYC 3601001 100815 Page 1 of 2 Notes Midterm Thursday Review Session Tuesday Final is cumulative 1 2 3 4 Simulation cont from last week i Have the possible users test the prototype or have experts use it CME39s 15 Controlled Experimentation i Conditions of people type of people when where of population Page 129 16 Skipping Operationalsequence analysis i skipping this section not included in exam 17 Workload Assessment i Work load is person speci c gt subjective a Heavy lifting is a lighter workload for a muscular person than a skinny person b If you ask quotare you tiredquot they will say quotnoquot because they want to keep their job But it might be too much to do for one person c Susceptible to other in uences to other in uences 1 Lifting and judgement and rush and repetitive i Muscles need so long to recover If you lift a little further that could be a greater toll Have a time limit how much is the load itself Lots to count ii Asking people about their workload is the best option iii Asking people to integrate workload is good get somebody who they trust to ask if they are tired Supervisor vs third party Will get diff answers ii Vs work demand a Can be quanti able how much needs to get done bTask demand objective 1 Lifting 2 judgement 3 Rush time 4 Repetitive iii Physiological responses a Continuous measure and feedback b Performance measures c Point you don39t want to rely on just one you want to combined multiple measures 1 Physical vs mental workload heavy lifting vs decision making iv end of chapter 4 5 Read Article i When to Use Which UserExperience Research Methods nngroup article PSYC 3601001 100815 Page 2 of 2 a Usability lab studies 1 Careful settings b True intent studies 1 quotWhy are you here What are you looking for How does the new website perform compared to the old websitequot 2 AB Testing i If you have a lot of people testing get a lot of feedback ii Participatory design applied to our class project a Attitudinal wants b Behavioral needs 1 Surveys are they representative More likely to ll one out if you dislike the program than if you do or are indifferent Surveys aren39t random enough 6 Mental Model i Controls for freezerfridge aren t39 truly independent People may think that each control knob is controlling the fridge and freezer temp when in reality it39s one heating pump a Card Sorting ask people to cluster together a few items at a time b Things that need to be done sort into groups c Might have disconnect from mental model and reality ii Break down 9 sample project a Comparing similar systems b Web solutions c Marketing solutions
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