Listening notes COM 101H
Popular in Introduction to Communication
Popular in Journalism and Mass Communications
This 1 page Class Notes was uploaded by Aimee Kalczuk on Thursday October 15, 2015. The Class Notes belongs to COM 101H at Central Michigan University taught by Papa, Wendy in Fall 2015. Since its upload, it has received 19 views. For similar materials see Introduction to Communication in Journalism and Mass Communications at Central Michigan University.
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Date Created: 10/15/15
Listening What is the difference between hearing and listening Hearing is physiological Listening is a mental process Listening myths Listening is easy Listening is a matter of intelligence Listening does not require planning Listening and reading require similar skills Why most people are poor listeners Most people understand only about 12 of what they hear After 2 days people only remember less than 25 of the original message Listening is an important skill All schools teach reading and writing Only some schools teach public speaking and hardly any schools teach listening Are you really listening Hearing The ear receives sound waves Attention Conscious choice on behalf of the listener lnterpretation Deciphering the speaker s language Understanding Discerning the speaker s intent Resolution Resolve to accept the message Listening is a job skill Good listeners are promoted more often Managers rank listening as a crucial skill Useful in college 90 of class time is listening Strong listeners have the highest grades Poor listening Not concentrating jumping to conclusions Focusing on the delivery instead of the message Pseudolistening is fake listening Sometimes we reject the speaker before the message and sometimes we reject the message before the speaker Listening types Appreciative Listening for enjoyment like TV or the radio Empathetic Listening for emotional support Comprehensive Listening to summarize information Critical Separating fact from opinion