Notes October 19-October 26
Notes October 19-October 26 38107
Popular in MIS 111
verified elite notetaker
Popular in Computer Science and Engineering
CSC 127A - 002
verified elite notetaker
This 5 page Class Notes was uploaded by pauljohnson on Thursday October 22, 2015. The Class Notes belongs to 38107 at University of Arizona taught by William Neumann in Fall 2015. Since its upload, it has received 33 views. For similar materials see MIS 111 in Computer Science and Engineering at University of Arizona.
Reviews for Notes October 19-October 26
Report this Material
What is Karma?
Karma is the currency of StudySoup.
You can buy or earn more Karma at anytime and redeem it for class notes, study guides, flashcards, and more!
Date Created: 10/22/15
Knowledge Management and Group Decision Support System Knowledge and Intellectual Capital Knowledge Characteristics Contextual Experiential and Re ective m Applicable to Issues Actionable Solutionoriented Information Purposes of Knowledge 0 Descriptive What Context 0 Procedural How Methods 0 Reasoning Why Justi catio Types of knowledge Explicit Knowledge quotLeaky Knowledgequot 0 Objective rational and technical such as policies and procedures Tacit Knowledge quotSticky Knowledgequot 0 Subjective Cognitive and Experientia Examples of Knowledge Conversation TacitTacit o UA Homecoming traditions TacitExplicit 0 Business Franchises ExplicitTacit 0 Company Norms ExplicitExplicit 0 Language Translation Knowledge Management Circle Create Identify a New Process Capture Identify Value Re ne Create an Actionable Context Store Accessible Formatting Manage Maintain Currency of Repository 0 Disseminate Provide Accessibility Communities of Practice 0 Organizational Culture 0 Problem Solving 0 Mutual InterestBene t o Desire to Share 0 Community Norms 0 Trust and Identity Expertise Location and Knowledge Management Skills 0 Facilitates the communication between employees looking for knowledge and experts who have that knowledge 0 Frequently asked questions FAQs 0 Best practices Digital Assets Management Systems 0 Photographs Flickr 0 Video YouTube 0 Audio iTune Other Types of Knowledge Management Systems 0 Learning management systems LMS 0 Provide tools for management delivery tracking and assessment of various types of employee learning and training 0 Collaboration tools 0 Web 20 Blogs Wikis Social Networks 0 Group Decision Support Systems Group Decision Support System Introduction to GDSS Developed by Dr Jay F Nunamaker o Founding Chair of the UA MIS Department 0 Electronic meeting software used to support collaborative group processes 0 Groups are often effective aids in decision making For a given task no one person has 0 Experience Insight Information Inspiration Meeting Dif culties Lack of focus Free riding Domination Fear of speaking Hidden agendas Wrong people Misunderstandings Premature closure Key Features of G55 0 Contributor Anonymity 0 Focus on ideas not authors 0 Full disclosure 0 Constructive Improvement 0 Parallel Processing of Discussions 0 More ideas and information 0 Full Contribution 0 Rapid Exchange Comparison of KM to GDSS Collaboration crowdsourcing and telemedicine Collaboration 0 Collaboration refers to efforts of two or more entities individuals teams groups or organizations who work together to accomplish certain tasks such as a work group or virtual team Critical processes with Collaborative Language 0 Sales amp Marketing proposal development 0 customer servicesupport exception handling 0 RampD new product development 0 Value network managementrelationships with external organizations DPM and project management exception handHng 0 Training external and internal 0 Decision supportcrisis management Holistic approach to collaboration Collaboration systems 0 Collaboration solves speci c business tasks such as telecommuting online meetings deploying applications and remote project and sales management 0 Collaboration system an ITbased set of tools that supports the work of teams by facilitating the sharing and ow of information Telepresence svstems seamlesslv Integrate Contextual Awareness 0 Voice and Nonverbal Information Content Management 0 Data Graphics Animation Crowdsourcing The widow of Crowds quotcollective Intelligencequot 0 quotUnder the right circumstances groups are remarkably intelligent and are often smarter than the smartest people in themquot 0 Even if most of the people within a group are not especially well informed or rational it can still reach a collectively wise decision R39ght Mode 0 What role should the crowd play 1 Creation re nement ranking ltering winner selection 0 Will competition or collaboration work best 0 Do you need different phases to sustain interest amp allow different participation 0 What role should experts play internal or outside Business Applications using crowdsourcing Innovann 0 Management 0 Product Design 0 Marketing Telemedicine the use of electronic information and communication technologies to provide and support health care when distance separates the participants Core principles of telemedicine Is only a tool like a stethoscope Must be physician directed Must be integrated into established clinical operations and routines Traditional physicianpatient relationships must be preserved Telemedicine has many bene ts Improved access to primary healthcare that would not be available otherwise Specialty care consultations for isolated specialists practitioners and other health care professionals For example doctors in isolated areas eg rural locations nursing homes battle elds prisons etc can consult with specialists in real time Eliminate expensive travel and isolation Reduced need to move patient Telemedicine also makes good business sense Reduce travel of physicians enhances utilization productivity and ef ciency High patient satisfaction improved customer service and patient retention Telemedicine s History 1924 quotRadio Doctorquot 19505 First wave of telemedicine programs started mostly DOD 19805 Medical schools 19905 State Programs 20005 Private physicians How does it work Video conference system Cameras each end TV screenscomputers each end Various medical peripherals Highspeed Data connection 0 T1 line or ISDN o VSAT Satellite 0 Broadband Internet Telemedicine prodram at the UofA Telemedicine services have been provided at UA College of Medicine since 1979 by Arizona Poison amp Drug Information Center Arizona Telemedicine Program ATP is recognized as one of the premier programs in the nation Some of its major programs include 0 Prison Telemedicine Program 0 Native American Telemedicine 0 Health and Wellness Distance Education Telemedicine at correctional facilitv Desire to not transport patients off site 0 Limited onsite primary care 0 No onsite specialty care 0 Must maintain certain level of security staff at all times 0 Have stringent rules and regulations to follow Rural applications 0 Access specialty care 0 Access primary care 0 Schoolbased Nursing home care 0 Surgical and burn followup care
Are you sure you want to buy this material for
You're already Subscribed!
Looks like you've already subscribed to StudySoup, you won't need to purchase another subscription to get this material. To access this material simply click 'View Full Document'