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by: Susie Rogahn Jr.


Marketplace > University of Kentucky > Communication > COM 252 > INTRO INTERPERSONAL COM
Susie Rogahn Jr.
GPA 3.89


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Class Notes
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This 3 page Class Notes was uploaded by Susie Rogahn Jr. on Friday October 23, 2015. The Class Notes belongs to COM 252 at University of Kentucky taught by Staff in Fall. Since its upload, it has received 16 views. For similar materials see /class/228256/com-252-university-of-kentucky in Communication at University of Kentucky.




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Date Created: 10/23/15
COM 252 MID TERM STUDY GUIDE Maslow s Hierarchy of Needs Lowest 7 Highest 1 Physiological needs 2 Safety 3 Love and Belongingness 4 Self Esteem 5 Self Actualization Creativity Vitality Playfulness What is C 39 and its various processes9 Communication is the process of understanding and sharing meaning Linear Model is like a one way conversation Sender 7 Message 7 Receiver Transactional Model is like a two way conversation This involves a message between 2 people but also has external and internal interference Communication Principles Intentional vs Unintentional Communication is Irreversible We cannot NOT communicate Communication cannot be replicated Content vs Relational Dimension Content Verbal Relational Nonverbal V39HeP NH BIG 5 Personality Traits l Qpenness 2 Qonscientiousness 3 Extraversion 4 Agreeableness 5 Heuroticism 4 Steps to the Perception Process 1 Selection We choose 39 39y or 39 39y what 39 J 39 we will attend to Notice and ignore different things 2 Organization After we cognitively attend to certain information from the environment we then arrange the info in a meaningful way Perceptual Schema classi cation 7 appearance social roles interaction style Stereotyping 7 Making exaggerated generalizations about people based on our classification of them 3 Interpretation Process of sense making Evaluating an event and assigning it meaning 8 factors the in uence interpretation Degree of involvement with the other person Personal Experience Assumptions about Human Behavior Attitudes Expectations Knowledge Self Concept Relational Satisfaction 4 Negotiation Involves narratives or the exchange of stories that describe or explain our personal world The Rules of Lang age 1 Semantic Rules Words 7 Assigning meaning to a linguistic symbol Equivocation Relational Language Static Evaluation Abstraction vs Behavioral Language 2 Syntactic Rules Structure Grammar Order 3 Pragmatic Rules Context Often Unstated Social and Cultural Norms Relies on coordination Person Codes 7 TVpes of Nonverbal F 39 quot 1 Kinesics 7 Body Movement Body Orientation Posture Gestures Face and Eyes 2 Paralanguage 7 Emotional Component of the Voice Emphasis Tone Speed Pitch Volume Pauses Sarcasm Credibility and Linking It s not what you say but how you say it 3 H aptics 7 Touching signals what type of relationship one has with another Content is it appropriate Shapes Response Essential to development of health Ex Babies 4 Appearance 7 Physical Attractiveness Clothing 5 Proxemics 7 The way people and animals use space physical space DISTANCES INTIMATE 0 7 18 inches PERSONAL 18 inches 7 4 feet SOCIAL 4 7 12 feet PUBLIC 12 feet 6 Space 7 Physical Environment Architecture and design Shapes interactions 7 Chronemics 7 Time Status and Power Culture Monochronic vs Polychronic Fallacies of Debilitative Emotions 1 Fallacy of Perfection 7 believe that a worthwhile communicator should be able to handle every situation with complete confidence and skill 2 Fallacy oprproval 7 the idea that it is not only desirable but also vital to get the approval of virtually every person 3 Fallacy of Shoulds 7the inability to distinguish between what is and what should be 4 Fallacy of Overgeneralization 7 1 When we base a belief on a limited amount of evidence 2 When we exaggerate shortcoming You never listen to me 5 Fallacy of C ausation 7 based on the irrational belief that emotions are caused by others rather than by one s own selftalk 6 Fallacy of H elplessness 7 suggest that satisfaction in life is determined by forces beyond your control 7 Fallacy of C atastrophic Expectations 7 the fear that if something bad can happen it will Additional Study Points Communication Competence The ability to accomplish one s personal goals in a manner that maintains a relationship on terms that are acceptable to all parties CM C stands for Computer Mediated Communication Qualitative vs Quantitative 5 features of Qualitative Interpersonal C Interdependence Disclosure Intrinsic Reward Self Concept The relatively stable set of perceptions you hold of yourself Self Esteem 7 The evaluation of your selfworth Personality 7 Characteristics ways of thinking and behaving across a variety of situations Reflected Appraisal 7 Our self concept re ects the way that we believe others especially signi cant others see us Social Comparison 7 evaluating ourselves in comparison to others in our reference groups Not Stable 7 across time society or culture ideas change Characteristics of Self Concept The self is subjective Distorted Feedback Perfectionism Social Expectations The Self Resists Change Cognitive Conservatism Ex We surround ourselves with people who support our existing self concept Self F ulfilling Prophecy 7 when a person s expectations of an event and their subsequent behavior make the event more likely to occur If you want something it will happen IdentityManagement 7 multiple selves 7 Communication strategies that people use to in uence how others view them 5 Characteristics of Identity M anagement Multiple Identities 7 Change depending on who we are around Is Collaborative 7 how you act in response to others 3 Can be Deliberate or Unconscious 7 sometimes unaware of changing masks 4 Is Situational 7 Early stages of a relationship 7 how it changes 5 Degrees of IdentityManagement 7 high or low self monitors Empathy De ned 7 The ability to recreate another s perspective Walking a mile in someone s shoes Influences on Emotional Expression 1 Personality Extroversion Neuroticism Culture 7 Individualistic Collectivistic Gender 7 Women vs Men Social Conventions 7 Norms Fear of Self Disclosure Emotional Contagion 7 You can Catch It 1139 II I II 1 1 ND i gt7 omeww Rumination 7 Dwelling persistently on negative thoughts that in turn intensify negative feelings Self Talk 7 Internal Monologue Voice in your head Shapes and reveals your interpretations of events Static Evaluation 7 The tendency to view people or relationships as unchanging Powerlessness Language 7 not con dent in what you are saying Disruptive Language 7 Moving from loaded statements to factual statements


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