Chapter 1 Notes
Chapter 1 Notes Com 212
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This 4 page Class Notes was uploaded by Kathleen Welling on Friday January 16, 2015. The Class Notes belongs to Com 212 at Purdue University taught by Douglas Edward Pruim in Spring2015. Since its upload, it has received 200 views. For similar materials see Approaches to the Study of Interpersonal Communication in Journalism and Mass Communications at Purdue University.
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Date Created: 01/16/15
Com 212 Exam 1 My notes over reading Chapter 1 Communication and Competence In order to communicate well we need to Avoid Communicative chauvinism the belief that everyone thinks and acts as we do Speak the same language and cooperatecoordinate with others Definitions of Human Communication Human communication is difficult to define because of all the different perspectives someone can have about it which typically focus on one aspect and ignore others However each definition may be useful for a different purpose Communication how this class defines it is the process whereby humans collectively create and regulate social reality Characteristics of communication Communication is a process 0 a process is moving has no beginning and end and is constantly changing 0 Communication is active continuous and flowing never the same from one minute to the next like a river 0 You can t understand a river from drawing a bucket of water from it just as you can t understand the connectiveness and stream of communication by listening to one sentence Communication is uniquely human 0 Humans are the only beings that communicate in a creative and free although not always positive way Communication is a collective activity 0 Human society and communication are dependent upon one another Communication is social and happens when we enter relationships and share meaning 0 communication comes from munia meaning service and connoting mutual help exchange and interaction of those belonging in the some community Communication is a creative endeavor 0 Ideas like truths and justice only exist in the symbolic world that we have created For another example demons cause illness and bad luck for the Balinese people Communication is regulatory o It allows us to create AND take possession of the world around us We act on the world through communication 80 when you have a sore throat and can t talk you feel helpless this illustrates the connection between communication and power Implications of Communication Implications conclusions that can be drawn from something but are not explicitly stated Through communication we create our own reality 0 Different people view the world in different ways Too often we allow what we have created through communication to control us 0 Perfectionism should not control our life but often it does Communication always takes place within a cultural context 0 Erving Goffman s idea of face the aspect of ourselves that we present to others for their approval If communication is incongruent with face then it will be judged as socially unacceptable 0 Battle between being independent being your own person and standing out while also conforming to rules and norms of society Communication requires cooperation and what is important is what people do when they are together not when they are separate Communicative competence is the ability to communicate in a personally effective and socially appropriate manner 2 levels of competence o Performative competence Surface level part that can be seen day to day behaviors 0 Process competence Deeper level everything we know in order to perform 0 Example when someone gives a compliment performative you can t see the mental activity that lead up to it process People that wish to be competent communicators must do 5 things well 0 Assign meanings to the world around them 0 Take on social roles appropriately 0 Present valued images of themselves to the world 0 Set goals strategically 0 Generate intelligible messages Implicit knowledge we don t stop to think about this type of knowledge the things above are implicit know how s 0 Grammar rules are attempts to express explicitly the implicit rules that we follow when speaking Types of process competence Message competence the ability to make message choices that others can comprehend as well as attend to and understand message choices of others 0 Verbal competence the ability to process and use linguistic devices to convey content in an effective way language forming and understanding words 0 Nonverbal competence the ability to process and use nonverbal codes to convey content in effective ways body language facial expressions vocal characteristics etc 0 Listening competence the ability to process and understand the messages that are sent to us Interpretive competence the ability to label organize and interpret the conditions surrounding an interaction picking out what is important from what is irrelevant a people with no filter lacllt interpretive competence o Interpretive competence allows us to decide upon an attitude towards someone and informs us how to act around them Role competence the ability to take on social roles and know what is appropriate behavior within these roles 0 Going into a different culture would force you to learn a new set of rules and you would have to gain your new and improved role competence Selt competence the ability to choose and present a desired self image Goal competence the ability to set goals anticipate probable consequences and choose effective lines of action a Communication seeks to desire a goal and when people aren t able to form an effective argument to accomplish this goal they have poor goal competence The same behavior can be seen as competent in one context but completely incompetent in another Four contexts of communication Cultural the sets of values beliefs customs and codes that bind people together a Show us how to perceive the world and shows us our normsvalues Historical cultures are dynamic and change with time How we communicate now our views on sex even Technological changes the way we communicate smartphones slltype internet etc not always positive outcomes some people are suspicious of new technologies ex big Data Relational dyadic culture is formed consisting of shared beliefs norms and values This happens when people form relationships with each other Performative Competence surface level acting on knowledge Knowing how to communicate in the ways previously highlighted does not guarantee you will say or do the right thing Why Stress poor motivation over rehearsal stubbornness etc Process perspective an important step in improving your communication It means becoming aware of what is going on when you communicate and recognizing how underlying processes involved in communication manifest themselves in everyday performance Actually concentrating on the form and content of what you are sayinglistening to Involves a type of double consciousness