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Week 6 Notes

by: ZacharyVanStanley

Week 6 Notes LIS 4015 - 2

User and Access Services
Clara L. Sitter

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About this Document

These are my notes from 10-22-15.
User and Access Services
Clara L. Sitter
Class Notes
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This 2 page Class Notes was uploaded by ZacharyVanStanley on Monday October 26, 2015. The Class Notes belongs to LIS 4015 - 2 at University of Denver taught by Clara L. Sitter in Summer 2015. Since its upload, it has received 21 views. For similar materials see User and Access Services in Education and Teacher Studies at University of Denver.


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Date Created: 10/26/15
1022 15 LIS 4015 Week 6 Notes After a brief review of assignments class began with a discussion of core values of librarianship These are 0 Access comprising physical and intellectual this value emphasizes user friendliness 0 Democracy based on what users want this comes from a belief in free access 0 Diversity providing access to multiple user groups 0 Intellectual freedom this provides a representation of all sides 0 Lifelong learning learning for all ages 0 Preservation keeping items alive 0 Public good this involves an element of advocacy 0 Professionalism setting aside personal becoming welltrained dressed to the right level 0 Service positivity customer service this encapsulates everything we do 0 Social responsibility working to alieve problems of society We then discussed general assessment techniques These are as follows with added notes of features 0 Interviews high quality high cost high time commitment 0 Focus groups high quality high quantity opportunities to clarify develops a rapport limited number of people 0 Group presentations lower quality and quantity develops a rapport 0 Community forums similar to group presentations 0 Community surveys high cost complexities allowed good visibility 0 User surveys does not reach nonusers minimum cost complex answers allowed 0 Behavior studies e g case studies unobtrusive studies etc 0 Other types histories content analysis bibliometrics citation analysis comparative librarianship techcentered research We brie y discussed basic personality types in relation to group work This centered on openness vs containment and directness vs indirectness We then had a guest speaker Kawanna Bright speak with us Bright is a PhD student in the field of library science She spoke to us about the process of getting jobs She spoke to us of some points that would be helpful in our future in the field of libraries Some of these are as follows 0 Assessment is a useful tool which allows for the greatest impact 0 Informationbased decisions and evidencebased practices are key 0 Data is important but it is even more important to ensure quality data


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