Week 9 Lecture Notes & Chapter Outline
Week 9 Lecture Notes & Chapter Outline COMS 2060
Popular in Communication in Interpersonal Relationships
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This 4 page Class Notes was uploaded by Emily Swanson on Tuesday October 27, 2015. The Class Notes belongs to COMS 2060 at Ohio University taught by Charee Thompson in Fall 2015. Since its upload, it has received 22 views. For similar materials see Communication in Interpersonal Relationships in Communication Studies at Ohio University.
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Date Created: 10/27/15
COMS 2060 Interpersonal Communication Week 9 Lecture Notes Chapter 11 Interpersonal Con ict 1020 amp 1022 Lecture Notes 1 Con ict a An expressed struggle between interdependent parties who perceive incompatible goals scarce resources and interference from one another 2 Dimensions of Con ict Content Dimensionsl What are we ghting about Substantive some information or fact Procedural how something is done Affective Who the person is Metacon ict con ict about con ict apem 3 Relational Dimensions a What the con ict says about the relationship 4 TheoriesIdeas that Explain Con ict in Relationships a Disinhibition Effect i The tendency to say or do things in one environment that one would not say or do in most other environments 1 Online vs facetoface 2 Public vs private settings b DemandWithdraw Effect i The tendency for a partneroften women to 39demand39 and subsequently the other partneroften men 39withdraw39 ii Satisfactiongtdemandwithdrawgtunresolved issues gtsatisfaction 1 May be more about unmet goals rather than gender 2 May be a physiological reason men tend to withdraw more than women c The Chilling Effect i The tendency to withhold criticismcomplaints for fear of how the other partner will react d SvmmetricaCompementarv Relationships i The degree to which power is equal in relationships e OneUpOneDown Messages i Attempt to gain control and dominance and attempts that re ect acceptance or submission f Four Horsemen of the ApocaIVDse i Factorscharacteristics of a relationship that predict divorce 1 Criticism the expressions of complaints about another pa y 2 Defensiveness the tendency to deny the validity of criticisms directed at the self 3 Contempt Expression of insults or attacks on another person s selfworththis is the most important factor 4 Stonewalling withdraw from a conversation or interaction 5 Unfair Strategies for Handling Con ict a Exploitation i Hitting below the belt ii Morality iii Comparisons iv Indirect ghting v Over emotional vi Hit amp Run vii Blame for uncontrollable factors viii Violence b Conversational i Monologue H SHence iii Constant interruptions iv Switchinglevestopics c Crazv Making i Denying obvious feelings Gaslighting iii Demanding something then denying you ever wanted it iv Psychologize v Follow letter of the law not the spirit Chapter 11 Outline Interpersonal Con ict 1 The Nature of Interpersonal Con ict a Con ict is an expressed struggle between two or more interdependent parties who perceive incompatible goals scarce resources or interference b People often think about con ict using a variety of metaphors such as a trail game balancing act and garden 2 Con ict in Interpersonal Relationships a Con ict is natural b Dimensions of con ict iContent Relational MLProcedural cCon ict can be both harmful and bene cial d People have con ict about a range of issues iPersonal criticism Finances MLHousehold chores e Con ict is in uenced by sex and gender role orientation iEncouraging men to be competitive Encouraging women to be accommodating fHow people manage con ict is affected by whether their culture is indivualistic or collectivist and whether it is high or low context g Con ict is especially prevalent in online settings because of the disinhibition effect iThe tendency to say or do things in one environment that one would not say or do in most other environments LPower and Con ict a Power is the ability to manipulate in uence or control other people or events b Power is contextspeci c but always present clt can be positive or negative depending on how it39s exercised d Power and con ict in uence each other e Five Forms of General Power i Reward power that derives from the ability to reward ii Coercive power based on the ability to punish iii Referent power that derives from one39s attraction to or admiration for another MLegitimate power based on one s legitimate status or position v Expert power that derives from one s expertise talent specialized training knowledge or experience fPower is in uenced by sex and gender roles g The way people think about power is affected by whether they come from a high or low power distance culture ALManaging Interpersonal Con ict a Reliable Predictors of a relationship dissolution i Criticism the expression of complaints about another party ii Contempt the expression of insults and attacks on another39s selfworth iii Defensivenesi the tendency to deny the validity of criticisms directed at the self MStonewalling withdrawing from a conversation or interaction b Strategies for managing con ict i Competition a strategy for managing con ict in which one39s goal is to win while the other party loses ii Avoiding a strategy for avoiding con ict that involves ignoring or failing to deal with the con ict Accommodatinga strategy for managing con ict that involves giving into the other party39s needs and desires while subordinating one s own MCollaboratingLa strategy for managing con ict that involves working toward a solution that meets both parties39 needs v Compromising a strategy for managing con ict where both parties give up something they want so that both can receive something they want
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