Org Comm Notes
Org Comm Notes COMM 3325
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This 3 page Class Notes was uploaded by Emma Dickman on Tuesday January 20, 2015. The Class Notes belongs to COMM 3325 at Ohio State University taught by Alex Westerwick in Fall. Since its upload, it has received 228 views. For similar materials see Organizational Comm in Communication Studies at Ohio State University.
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Date Created: 01/20/15
Jan14 Communication and the Changing World of Work Chapter 1 The Key Question of the Class What kind of communication is needed for survival and success in today s world of work One part of the answer lies in the history of human civilization and socialization olt is a history of collaboration communication and organizing 0 Any collaboration with people or groups has required communication and organizing We need to understand how communication and collaboration have evolved in our society to understand today s rules of communication behavior and practices 0 Need to listen be adaptable One part of the answer lies in us oOur identity and sense of self are functions of our communication and interaction with others As members of our society we identify with the social norms and rules to a certain point oBut our diverse personalities experiences and attitudes influence our communication and cooperation behavior as well We need to consider this to understand why communication with other people can be so challenging Examples why Communication and Cooperation are not easy tasks oDifferent identities oDiverse Worldviews oDifferent Personalities oThe idea that everything is negotiable and open to interpretation IA first definition of Organizational Communication Organizational Comm the interaction required to direct individuals or a group toward a set of common coals do you think that an organizationcompany can define an effective way of internal communication between employees and managers Teach them the basics but they need to be flexible with different people and different shua ons If yes would it also fit for other organizations Sometimes And could it stay the same over time IThe definition of Effective communication constantly changes Effective communication varies o By company or industry 0 Internal structure 0 People involved 0 The culture olt must be flexible and dynamic olt has to be situated must fit and perishable must go to be effective Note similar to lifelong learning What is important to know to communicate effectively at work oYour coworkers and managers oThe organizational structure oProcesses rules and regulations oThe external environment of your organizatiol To establish effective communication and competitive business process is not an easy task Many factors influence how people think about work and business Study question can you imagine how the following world events have changed the way how people think and feel about organizations and their attitudes about work oThe financial misconduct of companies such as Enron and WorldCom booking of money that was not earned oThe dramatic decline of stock market overrated shares oThe terrorist attacks of September 11 2001 oThe latest financial crisis World events change the way people think and feel 0 Dimensions of loyalty time and space have changed dramatically o Loyalty yesterday a respectable CEO with responsibility for thousands of employees today a prisoner 0 Time yesterday a stock of great worth for retirement today recycling paper 0 Space yesterday on TV civil war on the other side of the world today the fall of the WTC in New York 0 Today people have a greater sense of skepticism toward organizations and how safe their workplaces are Today s Corporations oKey goal making profit 0 Who makes no profit cannot pay salaries cannot invest in new products cannot advertise products cannot attract investors oCompetition creates pressure 0 higher productivity lower costs oChanges in society create pressure 0 people care about their natural environment 0 people care about people in other countries especially the poor 0 people care about democratic principals and freedom even at work what do you think how much profit is enough profit Jan16 Globalization Positive Changes oCompanies can more easily access new markets 0 With products 0 With investments Wordwide innovations international knowhow standards regulationsl I Know for exam
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