MGMT 3302 MGMT 3302
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This 1 page Class Notes was uploaded by Lindsay Taylor on Monday March 28, 2016. The Class Notes belongs to MGMT 3302 at East Carolina University taught by Joanne Hartsell in Spring 2016. Since its upload, it has received 15 views. For similar materials see Management of Organizations in Business, management at East Carolina University.
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Date Created: 03/28/16
MGMT 3302 NOTES WEEK OF MARCH 21, 2016 REMINDER: TEST 5 IS APRIL 6 ◊ Motivation: set of forces that initiates, directs, and makes people persist in their efforts to accomplish a goal ◊ Q: What leads to effort? A: step one: determining employee’s needs ◊ Maslow’s Heirarchy of Needs-‐ physiological, safety, belongingness, esteem, self-‐actualized ◊ Alderfer’s ERG Theory-‐ existence, relatedness, group ◊ McClelland’s Learned Needs-‐ affiliation, achievement, power ◊ Extrinsic reward: pay, benefits; lower order; physical, observable by others ◊ Intrinsic reward: fun, sense of accomplishment; higher order needs; psychological, natural result of a job well done ◊ Equity Theory says people are motivated at work when they PERCEIVE they are being treated fairly; inputs, outcomes, referents ◊ People who feel under-‐rewarded may try to restore equity by: -‐ decreasing effort/input -‐ ask for increased pay/ outcome -‐ rationalize ◊ Expectancy Theory: people will be motivated by the expectation of a reward they want -‐ Motivation = Valency X Expectancy X Instrumentality Valency: value of reward Expectancy: perceived relation between effort and reward instrumentality: perceive that increased effort = reward, rather than min. effort = reward
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