New User Special Price Expires in

Let's log you in.

Sign in with Facebook


Don't have a StudySoup account? Create one here!


Create a StudySoup account

Be part of our community, it's free to join!

Sign up with Facebook


Create your account
By creating an account you agree to StudySoup's terms and conditions and privacy policy

Already have a StudySoup account? Login here

Chapter 2 and 3

by: Anna Shaw

Chapter 2 and 3 COMM 1500-005

Anna Shaw
GPA 3.5

Preview These Notes for FREE

Get a free preview of these Notes, just enter your email below.

Unlock Preview
Unlock Preview

Preview these materials now for free

Why put in your email? Get access to more of this material and other relevant free materials for your school

View Preview

About this Document

This week's notes
Introduction to Human Communication
Marianne H. Glaser
Class Notes
25 ?




Popular in Introduction to Human Communication

Popular in Department

This 5 page Class Notes was uploaded by Anna Shaw on Wednesday March 30, 2016. The Class Notes belongs to COMM 1500-005 at Clemson University taught by Marianne H. Glaser in Fall 2015. Since its upload, it has received 21 views.


Reviews for Chapter 2 and 3


Report this Material


What is Karma?


Karma is the currency of StudySoup.

You can buy or earn more Karma at anytime and redeem it for class notes, study guides, flashcards, and more!

Date Created: 03/30/16
Chapter 2: Connecting Perceptions and Communication Perception • The process of selecting, organizing, and interpreting information to give personal meaning to the communication we receive o Personal meaning à reason why perception is so complex • In other words, perception is the process of deciding what we are going to pay attention to and what we are going to ignore and then drawing conclusions Perception and Communication • Perceptions are based on our experiences • Perception gives meaning to our communication • Perception influences how we communicate with others o Miscommunications will start to occur here • Perception is a complex phenonmenon The Perception Process – 3 stages • Selection o Exposure o Attention o Retention o Sort stimuli o Library bridge à I'm going to select and pay attention to what they are doing o Selectively pay attention to things that focus on our needs o Selectively remember § Broke our expectations § Life consequence: eye witness testimony • Organization o Closure à we fill in the missing pieces § We start making assumptions and stereotypes but it is needed b/c there is too much info § Bad when we add biases o Proximity o Similarity o There is too much info and we need to synthesize it o Simplify and label • Interpretation o Past experiences o New situations o Opinions of others o Trying to make sense of the info o Use past experiences to explain the new o Your reality vs. someone else’s reality The Perception Process • Plenty of scope for error and inaccuracy • We are probably all guilty of saying, “I thought you said…” • Can anyone think of an occasion where you found yourself saying this? • Can we ever take back something we said? Perception Process is Complex • A simple exchange of conversation between two people involves: o My perception of me o My perception of you o My perception of how you are perceiving me o Your perception of you o Your perception of me o Your perception of how I am perceiving you • Self-concept o Believing you can do something well or poorly • Self-esteem o Value you place on something you do well or poorly • Social construction of self o You were different “hats” in different situations • Self-monitoring o Self talk (intrapersonal communication) Why do people perceive the same situation in different ways? (7 factors) probably a star question • Perceptual set o Stereotyping o Allows past to control perceptions; ignore differences • Attribution Error o Fundamental attribution error o Attempt to understand reason behind other peoples perceptions • Physical Characteristics o If your 5 senses work different than someone else • Psychological State o Brain/filter o Can dictate how your day will be • Cultural Background o Ethnocentrism (just b/c we do it one way, doesn’t mean that my way is better) o Set on beliefs and values and norms • Gender • Media The Perception Process • When communicating, how can we ensure that we have understood correctly? • How can we ensure that what we have said has been understood? Guidelines for Competent Communicators • Separate facts from assumptions • Perceptions, especially first impressions, are not always accurate • Recognize your personal biases • People from different cultural backgrounds do not always attach the same meaning to events • Don’t be afraid to verify your perceptions • Admit misperceptions and change if needed Chapter 3: Connecting Self and Communication Understanding Self-Concept STAR QUESTION ¤ Self-concept/self-identity is our perceived self, made up from our: ¤ Beliefs, attitudes, experiences ¤ Self-image is how we see ourselves ¤ What makes up who you are ¤ Self-esteem is our feelings and attitudes toward ourselves ¤ How you value yourself Development of Self-concept ¤ Sensing our environment ¤ Sights smells, people who talk to you and how they talk to you ¤ Parental Communication ¤ The parental role ¤ Not just verbally, remember nonverbal is important ¤ Others’ communication ¤ We focus on others to obtain this information ¤ Values ¤ Broad-based ideals, relatively long-lasting ¤ Attitudes ¤ Feelings or positions about ourselves, others, ideas, or objects ¤ Beliefs ¤ Convictions in the truth of something that lacks absolute truth • Communication affects our self-concept • Our self-concept affects our communication Personal-social identity continuum STAR QUESTION ¤ The 2 distinct ways the self can be categorized: ¤ At a personal level (as a unique individual) ¤ Son or daughter ¤ Student ¤ Sorority or fraternity sister or brother ¤ At the social identity level (as a member of a group) ¤ Family member ¤ Member of the freshman class ¤ Part of the Greek organization ¤ Your identity is dependent of the situation ¤ We describe ourselves according to the context Culture and self-concept ¤ Individualistic orientation ¤ Cultures that are individualistic are more focused on the “I” individual ¤ What is best for me ¤ Collectivistic orientation ¤ More interested in the well being of other ¤ Look for well-being of others Gender and self-concept ¤ Sex and Gender ¤ Sex = biological term (physiological) ¤ Gender = socially constructed learned behaviors (feminine vs. masculine) ¤ Gender Stereotypes ¤ Expectations ¤ Gender Expectations ¤ Androgynous ¤ Male and female traits ¤ If you can do both (adapt) you’ll be more successful in business/life Self-Fulfilling Prophecy ¤ Self-Fulfilling Prophecy ¤ Expectations we have of ourselves or that others have of us that help to create the conditions that lead us to act in predictable ways. ¤ Too many failure à bad for self-esteem ¤ No failures à inflated self-esteem ¤ A balance ¤ Inaccurate gap in self-perceptions ¤ “I’m going to have a terrible day” example ¤ Above-average effect ¤ Thinking we are better than the average person on almost every dimension available ¤ Texting while driving – we know its bad and don’t want others to do it but yet we do it Impression Management ¤ Impression Management ¤ Perceived self ¤ Presenting self ¤ These two don’t always match ¤ Facework (star) ¤ Verbal and nonverbal ways we act to maintain our presenting image


Buy Material

Are you sure you want to buy this material for

25 Karma

Buy Material

BOOM! Enjoy Your Free Notes!

We've added these Notes to your profile, click here to view them now.


You're already Subscribed!

Looks like you've already subscribed to StudySoup, you won't need to purchase another subscription to get this material. To access this material simply click 'View Full Document'

Why people love StudySoup

Jim McGreen Ohio University

"Knowing I can count on the Elite Notetaker in my class allows me to focus on what the professor is saying instead of just scribbling notes the whole time and falling behind."

Kyle Maynard Purdue

"When you're taking detailed notes and trying to help everyone else out in the class, it really helps you learn and understand the I made $280 on my first study guide!"

Steve Martinelli UC Los Angeles

"There's no way I would have passed my Organic Chemistry class this semester without the notes and study guides I got from StudySoup."

Parker Thompson 500 Startups

"It's a great way for students to improve their educational experience and it seemed like a product that everybody wants, so all the people participating are winning."

Become an Elite Notetaker and start selling your notes online!

Refund Policy


All subscriptions to StudySoup are paid in full at the time of subscribing. To change your credit card information or to cancel your subscription, go to "Edit Settings". All credit card information will be available there. If you should decide to cancel your subscription, it will continue to be valid until the next payment period, as all payments for the current period were made in advance. For special circumstances, please email


StudySoup has more than 1 million course-specific study resources to help students study smarter. If you’re having trouble finding what you’re looking for, our customer support team can help you find what you need! Feel free to contact them here:

Recurring Subscriptions: If you have canceled your recurring subscription on the day of renewal and have not downloaded any documents, you may request a refund by submitting an email to

Satisfaction Guarantee: If you’re not satisfied with your subscription, you can contact us for further help. Contact must be made within 3 business days of your subscription purchase and your refund request will be subject for review.

Please Note: Refunds can never be provided more than 30 days after the initial purchase date regardless of your activity on the site.