New User Special Price Expires in

Let's log you in.

Sign in with Facebook


Don't have a StudySoup account? Create one here!


Create a StudySoup account

Be part of our community, it's free to join!

Sign up with Facebook


Create your account
By creating an account you agree to StudySoup's terms and conditions and privacy policy

Already have a StudySoup account? Login here

MQM 221 Quiz 10 Notes

by: Jessie Frank

MQM 221 Quiz 10 Notes MQM 221

Jessie Frank
GPA 3.72

Preview These Notes for FREE

Get a free preview of these Notes, just enter your email below.

Unlock Preview
Unlock Preview

Preview these materials now for free

Why put in your email? Get access to more of this material and other relevant free materials for your school

View Preview

About this Document

These notes cover everything that was on quiz 10
Organizational Behavior and Administration Resources
Yongmei Lie
Class Notes
25 ?




Popular in Organizational Behavior and Administration Resources

Popular in Business, management

This 4 page Class Notes was uploaded by Jessie Frank on Thursday March 31, 2016. The Class Notes belongs to MQM 221 at Illinois State University taught by Yongmei Lie in Winter 2016. Since its upload, it has received 13 views. For similar materials see Organizational Behavior and Administration Resources in Business, management at Illinois State University.


Reviews for MQM 221 Quiz 10 Notes


Report this Material


What is Karma?


Karma is the currency of StudySoup.

You can buy or earn more Karma at anytime and redeem it for class notes, study guides, flashcards, and more!

Date Created: 03/31/16
Quiz 10 Chapter 12 – Leadership Leadership  the ability to influence, motivate, and enable others to contribute toward the  effectiveness of the organizations of which they are members Competency Perspective  Is the leader born or nurtured?    Personal characteristics that lead to superior performance in a leadership role  Several competencies now identified as key influences on leadership potential and of  effective leaders  8 Leadership Competencies/Trait Perspective 1. Personality – extroversion, conscientiousness  2. Self­Concept – positive self­evaluation, high self­esteem and self­efficacy, internal locust of control  3. Drive – inner motivation to pursue goals, inquisitiveness, action­oriented 4. Integrity – truthfulness, consistency in words and actions 5. Leadership Motivation – motivation to lead others, high need for socialized power 6. Knowledge of Business – understands external environment, aids intuitive decision  making 7. Cognitive/Practical Intelligence – above average cognitive ability, able to solve real­ world problems 8. Emotional Intelligence – perceiving, assimilating, understanding, and regulating  emotions Authentic leadership  Know yourself o Engage in self­reflection o Feedback from trusted sources o Know your life story  Be yourself o Develop your own style o Apply your values o Maintain a positive core self­evaluation Limitations of the competency perspective 1. Implies a universal approach 2. Alternative combinations of competencies might work just as well 3. Leadership is relational, not just something within the person 4. Competencies refer to leadership potential, not performance Behavioral perspective  Task­oriented behaviors o Assign work, clarify responsibilities o Set goals and deadlines, provide feedback o Establish work procedures, plan future work  People­oriented behaviors o Concern for employee needs o Make workplace pleasant o Recognize employee contributions o Listen to employees People­ vs. task­oriented behaviors Limitations of the behavioral perspective  Assumes the best leaders display a high level of both people­oriented and task­oriented  styles o But best styles seem to depend on the situation Servant leadership  Leaders serve others toward their need fulfillment, personal development, and growth   Three main features: 1. Natural calling to serve others 2. Maintain a humble, egalitarian, accepting relationship 3. Anchor decisions/actions on ethical principles Path­goal theory of leadership   Effective leaders provide the information, support, and other resources, and ensure that  rewards are linked to good performance  Several employee and situational contingencies to determine the best leader style Path­goal leadership styles  Directive • Provide psychological structure to jobs • Task­oriented behaviors  Supportive • Provide psychological support • People­oriented behaviors  Participative • Encourage/facilitate employee involvement  Achievement­oriented • Encourage peak performance through goal setting and positive self­fulfilling  prophecy Path­goal contingencies   Skill and experience • Low: directive and supportive leadership   Locus of control • Internal: participative and achievement leadership • External: directive and supportive leadership   Task structure • Nonroutine: directive and/or participative leadership  Team dynamics • Low cohesion: supportive leadership • Dysfunctional norms: directive leadership Critique of path­goal theory Transformational leadership   Change agents – transforming the organization to fit environment  Transformational leadership is important o Higher employee satisfaction, performance, org citizenship, creativity Transactional leadership  Influencing followers through rewards, penalties, and negotiation Critique of the transformational leadership  Transformational leadership limitations o Risk of circular logic  Some research defines transformational leaders by their success rather  than their behavior  Universal theory o Need a contingency­oriented theory o Need to recognize cultural differences Leader­member exchange Cultural issues in leadership  Societal cultural values and practices affect leaders  Some leadership styles are universal, others differ across cultures Gender issues in leadership  Male and female leaders have similar task­ and people­oriented leadership  They do not differ in leadership effectiveness  Participative leadership style is used more often by female leaders  Female leaders are more effective when the setting is female dominated and the role  requires high cooperation  Evaluating female leaders  Still receive negative evaluations as leader due to prototypes and gender  stereotypes  But evidence that they are good at emerging leadership styles (coaching,  teamwork) 5 Types of Followers 1. Alienated followers – independent/critical thinking, passive 2. Effective followers – independent/critical thinking, active 3. Sheep – dependent/uncritical thinking, passive 4. Yes people – dependent/uncritical thinking, active 5. Survivors – crossroads between all 4   Dynamic Followership   Responsible steward of his or her job  Effective in managing the relationship with the boss  Practices self­management


Buy Material

Are you sure you want to buy this material for

25 Karma

Buy Material

BOOM! Enjoy Your Free Notes!

We've added these Notes to your profile, click here to view them now.


You're already Subscribed!

Looks like you've already subscribed to StudySoup, you won't need to purchase another subscription to get this material. To access this material simply click 'View Full Document'

Why people love StudySoup

Bentley McCaw University of Florida

"I was shooting for a perfect 4.0 GPA this semester. Having StudySoup as a study aid was critical to helping me achieve my goal...and I nailed it!"

Janice Dongeun University of Washington

"I used the money I made selling my notes & study guides to pay for spring break in Olympia, Washington...which was Sweet!"

Steve Martinelli UC Los Angeles

"There's no way I would have passed my Organic Chemistry class this semester without the notes and study guides I got from StudySoup."


"Their 'Elite Notetakers' are making over $1,200/month in sales by creating high quality content that helps their classmates in a time of need."

Become an Elite Notetaker and start selling your notes online!

Refund Policy


All subscriptions to StudySoup are paid in full at the time of subscribing. To change your credit card information or to cancel your subscription, go to "Edit Settings". All credit card information will be available there. If you should decide to cancel your subscription, it will continue to be valid until the next payment period, as all payments for the current period were made in advance. For special circumstances, please email


StudySoup has more than 1 million course-specific study resources to help students study smarter. If you’re having trouble finding what you’re looking for, our customer support team can help you find what you need! Feel free to contact them here:

Recurring Subscriptions: If you have canceled your recurring subscription on the day of renewal and have not downloaded any documents, you may request a refund by submitting an email to

Satisfaction Guarantee: If you’re not satisfied with your subscription, you can contact us for further help. Contact must be made within 3 business days of your subscription purchase and your refund request will be subject for review.

Please Note: Refunds can never be provided more than 30 days after the initial purchase date regardless of your activity on the site.