Module III COM 105
Popular in Com 105- Communication in Global Context
Popular in Communication Studies
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This 4 page Class Notes was uploaded by Alanna Wight on Monday November 30, 2015. The Class Notes belongs to COM 105 at Washington State University taught by Gallagher in Fall 2015. Since its upload, it has received 10 views. For similar materials see Com 105- Communication in Global Context in Communication Studies at Washington State University.
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Date Created: 11/30/15
Module Notes 11915 s Social Media a tool of expression or trouble for business Answer YES The prevalence of social media s quite clear and can be a useful tool for business NO Employees are increasingly making complaints to human resources departments and management over offensive or harassing statements made online Blurred Boundaries Public amp private domains are no longer separate We all manage our personal identities via social media We also manage our workplace relationships and the reputation of the organization we work for Social media is an interview tool It is now routine for employers to google job candidates they are considering hiring Empoyers will also check out any and all available social media sites to gather information about job applicants Asking questions such as What does your online persona say about you Are you quothirablequot To what extent do these practices violate privacy andor the right for all applicants to be assessed fairly Effects on the relationship between employer amp employee First Amendment The Stored Communication Act The Fair Credit Reporting Act The Electronic Communications Privacy Act Social Media amp The Workplace Aside from implications for hiring processes there are many aspects of social media use to be aware of when you work for an organization Asking questions such as Is there a social media policy What does it include Is it enforced What are the consequences for violating the policy Potential Implications of employees posting Not only can employees leak confidential information about their companies they may knowingly or unknowingly publish confidential information about their employer s clients or business associates Organizations absolutely NEED an electronic communications policy What should an employer do Need for establishing clear policies regarding several workrelated issues Use of the company s hardware software and computer system Harassment of colleagues and company in general including via social media Leaking of trade secrets Use of social media and electronic communication during working amp nonworking hours Other issues Grapevine Communication Online ngroups vs Outgroups Harassment Bullying Textual Harassment Compaints should be investigated just like any other complaint of harassment or discrimination Empoyer can request that witnesses provide screenshots or copies of offending text messages Empoyer can also request that an accused employee provide access to his or her Facebook page for the limited purpose of verifying whether the allegations are true Employee Privacy If a site is viewable by the public an employee has no right to privacy and no permission is required eg Twitter a blog YouTube channel Otherwise there is still a lot of grey area regarding the rights of employees vs employers As a job applicant make sure you ask about an organization s social media policy Find out what the rules andor expectations are BEFORE you start a job Things to remember As an employee you are a representative of your organization Conduct yourself online in such a way that will not be seen as inappropriate or embarrassing to your boss coworkers clients etc EVERYTHING you post online is retrievable Even if you take down photos or delete posts they can be retrieved by super smart computer people if someone should decide to dig Use good judgment You are managing your identity online how do you want people to perceive you