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Chapter 1 outline

by: Jackie F.

Chapter 1 outline COS 112

Jackie F.
GPA 3.7
Interpersonal Communication
Valerie Giroux

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textbook outline
Interpersonal Communication
Valerie Giroux
Class Notes
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This 0 page Class Notes was uploaded by Jackie F. on Wednesday December 9, 2015. The Class Notes belongs to COS 112 at University of Miami taught by Valerie Giroux in Fall 2015. Since its upload, it has received 46 views. For similar materials see Interpersonal Communication in Communication Studies at University of Miami.

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Date Created: 12/09/15
Interpersonal Communication Chapter 1 What is communication 0 The National Communication Association defines communication as the process through which people use messages to generate meanings within and across contexts cultures channels and media 0 5 features that characterize communication 0 1 communication is a process that unfolds over time through a series of interconnected actions carried out by the participants everything you say and do affects what s said and done in the present and future 2 those engaged in communication communicators use messages to convey meaning 0 message the package of information that is transported during communication 0 interaction when people exchange a series of messages 3 communication occurs in a seemingly endless variety of contexts or situations host of factors infl how we communicate 4 people communicate through a variety of channels 0 channel sensory dimension along which communicators transmit information o auditory sound visual tactile touch olfactory scent or oral taste 5 to transmit information communicators use a broad range of media tools for exchanging messages Linear Communication Model 0 says communication is an activity in which information flows in one direction from a starting point to an end point sender noise receiver 0 sender indiv who generate the info to be communicated packages it into a msg and chooses channels for sending it o nosie factors in the enviro that impede messages from reaching their dest 0 receiver person for whom msg is intended and delivered Interactive Communication Model 0 says the transmission is influenced by 2 additional factors feedback and fields of experience 0 feedback comprised of verbal and nonverbal msgs that recipients convey to indicate their reaction to communication 0 fields of experience consist of the beliefs attitudes values and experiences that each participant brings to a communication event Transactional Communication model 0 suggests that communication is fundamentally multidirectional 0 each participant equally influences the communication behavior of the other participants 0 no senders or receivers o collaboratively creating meaning 0 table 11 page 10 What is Interpersonal Communication 0 knowledge of IC interpersonal communication is essential for maintaining healthy interpersonal relationships 0 interpersonal communication a dynamic form of communication between 2 or more people in which the messages exchanged significantly influence their thoughts emotions behaviors and relationships 0 4 implications 1 IC differs from other forms of com bc it s dynamic constantly in motion 0 changing over time spontaneously created 2 transactional both parties contribute to meaning 3 dyadic involves dyads pairs of people distinguishes it from intrapersonal communication com involving only 1 person eg mental convo or monologue 4 creates impact 0 it changes participants thoughts emotions behaviors and relationships philosopher Martin Buber 1965 argued that we can make distance seem thinner through our communication 0 we don t have to agree with everything but approach them with an open mind and welcoming heart attention and respect 0 lThou relationships versus llt relationships 0 the communication choices we make determine the personal interpersonal and relationship outcomes that follow Principles of Interpersonal com 0 IC conveys both content and relationship information 0 people simul exchange 2 types of info 0 content information is the actual meaning of the words you utter through spoken or written words 0 relationship information consists of signals indicating how each of you views your relationship through verbal cues vocal tone pitch volume facial expression and eye contact hand gestures position and posture a specific form of metacommunication communication about communication 0 C can be intentional or unintentional 0 one cannot not communicate 0 when you re interacting with others most of what you say and do will be perceived as communication 0 IC is irreversible 0 every time you IC you and the other person affect your future communication and the quality of your relationship 0 once you ve said something you can t take it back 0 think carefully before you communicate 0 IC is dynamic o 1 no 2 interactions with the same person will ever be identical 0 2 no 2 moments within the same interaction will ever be identical Motives for IC 0 IC and human needs 0 Abraham Maslow suggested that we seek to fulfill a hierarchy of needs in our daily lives basic needs physical needs and then social needs and then selfactualization needs 0 IC and specific goals 0 1 selfpresentation goals the desires you have to present yourself in certain ways so that others perceive you as being a particular type of person 0 2 instrumental goals practical aims you want to achieve or tasks you want to accomplish through a particular interpersonal encounter o 3 relationship goals building maintaining or terminating bonds with others Research in IC qualitative approaches 0 1 define flame 2 hypotheses 3 test it o begin with observation and description and then move to development of theory quantitative approaches 0 first propose theory then formulate hypotheses What is lC competence Interpersonal communication competence means consistently communicating in ways that are appropriate your communication follows accepted norms effective your communication enables you to achieve your goals and ethical your communication treats people fairly 0 Acquiring knowledge is the 1St step in developing interpersonal communication competence o 2nOI step is learning how to translate this knowledge into communication skills repeatable goaldirected behaviors and behavioral patterns that you routinely practice in your interpersonal encounters and relationships 0 both steps require motivation to improve your communication Appropriateness the degree to which your com matches situational relational and cultural expectations regarding how people should communicate 0 refine you re your sensitivity to norms and adapt your communication accordingly 0 judge appropriateness through selfmonitoring the process of observing our own communication and the norms of the situation in order to make appropriate communication choices high selfmonitors prefer situations in which clear expectations exist regarding how they re supposed to communicate low selfmonitors don t assess their own com or the situation they prefer encounters in which they can act like themselves 0 overemphasizing appropriateness can backfire forfeiting freedom of communicative choice 0 Effectiveness the ability to sue communication to accomplish the 3 types of interpersonal goals discussed earlier selfpres instru relational o tradeoffs Ethics the set of moral principles that guide our behavior toward others 0 avoid intentionally hurting others through our communication 0 strive to treat others with respect and communicate with them honestly kindly and positively Improvind for competence online 0 online communication refers to any interaction by means of social networking sites 0 scholar Malcolm Parks offers 5 suggestions for improving your online communication competence o 1 match the gravity of your message to your communication medium knowing when to com online or offline online is effective in many cases reminding friend for coffee 0 email for conflict 0 not the best for giving indepth lengthy and detailed explanations of professional or personal dilemnas 2 don t assume online com is always more efficient 3 presume that your posts are always public 4 remember that your posts are permanent o 5 practice that art of creating drafts Table 12 page 26 000 Issues in IC 0 culture established coherent set of beliefs attitudes values and practices shared by a large group of people 0 nationality gender ethnicity religion sexual orientation physical and mental abilities age 0 gender and sexual orientation 0 gender social psychological and cultural traits generally associated with one sex or the other gender is largely learned 0 sexual orientation an enduring emotional romantic sexual or affectionate attraction to others that exists along a continuum ranging from exclusive homosexuality to exclusive heterosexuality and that includes various forms of bisexuality the dark side of IR 0 the greatest challenges to your interpersonal communication skills lie not in communicating competently when it is easy to do so but in practicing competent interpersonal communication when doing so is difficult


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