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Sage100ERP I CustomerSuccess Sage100ERPStreamlinesOperations forBCSI Customer BCSI BCSI helps midsizefid distribution and fimanufacturing compafinies improve their business fi operations using real-time mobile datfia capture and information fimanagement. The comfipany was started in 199fi2 under the name Bafir Code Supply—primafirily as a bar-code equipmentIndustry supplier. In 2003, under new fimanagement, Bar Cofide Supply became BCfiSI—a full solutionsfi Systems Integratorfi provider providing system desfiign, hardware, software, and implementatfiion services. For most of its historfiy, the company has fnage 100 ERP* to keep its ofiwn operations Location running smoothly. Beaverton, Oregon “In Sage 100 ERP, there’s no functionality fiwe’re missing,” says Lfiyndon Murray, president of BCSI. Numberof Locations One Track Profitability of Every Joob BCSI uses the Sage fi100 ERP Job Cost modfiule to track the eqfiuipment and labor afissociatederof Employees with each of its pfirojects. Purchase Order line items andfi in-stock parts isfisued out o11the Inventory Managemefint module can reference a job number. At any point durifing the project, Murray can run profitability reports that show pfirecisely how well tfihe job is performinSystem “We have projects that last tfihree or four months,”fi explains Murray. “Using the Job Cofiste 100 Advanced oERP module, we accumulatfie all the costs infivolved in a project. This allows fius to see, in great detail, where our budget is beinfig spent.” Tight Control of Inventory As a company that advises other organizations in data capture and information management, BCSI recognizes the impofirtance of a well-mfianaged inventory. Its Sage 100 ERP sfiolution is the ideal tool to fiensure inventory is hanfidled efficiently and with afis little handling fias possible. “We don’t stock many itemsfi,” explains Murray. “All our projects are custom designed afind engineered, so it doesn’t make sense to trfiy to stock all thefi various componentsfi we might need.” *Sage 100 ERP was nafimed Sage ERP MAS 2fi00 when BCSI initialfily implemented thifis solution. The product names have befien updated in this casfie study to reflect current naming. Challenge Solution Results BCSI needs ready access to vitfial Sage 100 ERP offers a suite of modfiules Current job profitability data helfips keep business data to enfisure its profitabilitythat have proven flexible enoughfi to meet projects on budget. Pofiwerful purchasing, The company must effificiently track the fithe changing needsfi of BCSI for nearlfiy ainventory, and RMA modules tfirack BCSI’s equipment it sells fiand implements. decade. products throughout their lifecfiycle. Financial dashboard delivers real-time business metrics tofi management. Sage 100 ERP CustomerSuccess I Instead, BCSI issuefis purchase orders associated wifith each job, often specifyifing the order be drop shipped directly to a customer’s site. As the goodfis are received at BCSI, ofir as it receives notificationfi of shipping by itsfi vendors, the purchase “In Sage 100 ERP, there’s no orders are received, and the rfiesulting cost transfiactions are functionalitywe’re missing.” posted to the job. Most of the equipmefint it sells is serfiialized, aneage 100 Lyndon Murray President ERP distribution mofidules do an excellefint job of tracking fian item’s serial number from purchase through final sale. “Whefin a BCSI customer has a repair or warranty fiquestion, we’re able to look up the item’s serial number in fiSage 100 ERP and detfiermine both the manufacturer and our supplierfi,” says Murray. Streamlined Return Processing Returns are an inevitable parfit of business. Fortufinately, the Return Merchandise Authorizatfiion (RMA) module stfireamlines In addition, using fiSAP Crystal Reports ffior Sage 100 ERP, BCSI BCSI’s return processing, automaticfially creating a purchase order to facilitate fia vendor return for repair or replacement. has developed sevefiral custom reports that bring tfiogether data from various modules fito provide management wfiith a high-level The RMA module alsofi automatically calcfiulates warranty view of the companfiy’s financial health, fias well as detailefid analysis expiration dates ffior items. As a return is being entered, BCSI of various aspects fiof the business. staff is warned of an expired warranty. “Even though thosfie BCSI is in the busifiness of providing companies fiwith the hardware, warranties are offered by the manufacturfier, not BCSI,” explafiins software, and know-how thfiey can use to optimfiize business Murray, “Our customers knfiow they can come tfio us when they operations. “It’s our expertise in fiassembling the righfit solution for have a problem with the equifipment we provide, and we can fi facilitate repairs.” our clients, and oufir responsiveness and fifollow through during the project that makes usfi valuable,” Murray sfiays. Murray credits An Executive View oof the Business Sage 100 ERP with prfioviding BCSI that fisame value through the business informatiofin it delivers. “Sagfie 100 ERP gives me afill the The Business Insighfits Dashboard module gives busy fiexecutives information I needfi to run this businesfis,” Murray concludefis. like Murray a snapsfihot look at vital fibusiness statisticsfi such as daily bookings, avefirage daily sales, ficash balances, and fiopen receivables. “I get fia real sense of the pfiace of the businessfi from tracking this infofirmation daily,” he says. About Sage Sage North Americafi is part of The Sagfie Group plc, a leading figlobal supplier of fibusiness managementfi software and services. At fiSage, we live and breathe business everfiy day. We are passionate about fihelping our customefirs achieve their afimbitions. Our range fiof business software and services is ficontinually evolvinfig as we innovate tfio answer our customfiers’ needs. Our solfiutions support accofiunting, operations, customer relationship managefiment, human resources, time trackingfi, merchant services, anfid the specialized fineeds of the constfiruction, distribution, manufaficturing, nonprofit, and real estate industrifies. The Sage Group plc, formed in fi1981, was floated ofin the London Stockfi Exchange in 1989 afind now employs 12,fi300 people and suppofirts more than 6 million cfiustomers worldwide.fi For more information, plefiase visit the website afit www.SageNorthAmerica.cfiom or call 866-996fi-7243. Follow Sage fiNorth America on Ffiacebook at: http://www.facebook.com/SageNofirthAmerica and Twitter at: http://fitwitter.com/#!/sagenamericfia. ©2012 Sage Software, Inc. All rights reserved. Sage, the Sage logos, and the Sage product and service names mentioned herein are registered trademarks or trademark6561 Irvine Centerfi Drive Software, Inc., or its affiliated entities. SAP Crystal Reports and SAP CIrvine, CA 92618 Design are trademarks are the property of their respe100_ BCSI_SS_031612 03/12severa866-530-7243tries.All other www.Sage100ERP.com