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Date Created: 12/18/15
Customer Profile Jewelry Distributor Shines With End To End Solution Integrated EDI, Warehouse Management, and Accounting Lois Hill Accessories’ attractive sterling silver Client Information: jewelryiscarriedbyNordstrom,Bloomingdale’s, and Marshall Field’s.Over the last five years,the company’srevenueshavegrownbyanaverageof 50 percent each year. The Challenge Over its years in operation, Lois Hill has seen Lois Hill Accessories theretailmarketplacechangedramatically.With the landscape now dominated by a few mega Headquarters: retailers, distributors must meet strict labeling, New York, NY packing, shipping, and invoicing protocols. A late order could mean hundreds of thousands in lost revenue dollars and charge back fees.Lois Industry: Hill Accessories must have adequate stock and Jewelry Distributor be equipped to respond quickly or risk losing major customers. company’s technology infrastructure to stream- When Jeff Green was hired on as CFO twoine and automate many of the tasks. Opting to streamline and automate, part of Green’s strat- Web Site: yearsago,herecognizedthatalthoughsaleswereegy involved outsourcing Lois Hill’s warehouse www.loishill.com up, the high overhead required to keep up with increasing sales was eating away profits.New re-stribution operations to a professional tailerrequirementscombinedwiththelaunchof warehouse management company. Software Solutions: In order to make this shift, Lois Hill Acces- anewprivatelabelprogramforTargetthreatenedsories would need the ability to communicate Sage MAS 200 ERP to overwhelm Lois Hill Accessories’ warehouse operations. Green had an important choice tos order information electronically to the ware- MAPADOC EDI make—hire more staff to keep up with orderhouse, and receive updated inventory stocking levels and shipping notifications back from the entry and shipping operations, or invest in the Challenge Solution Results Increasing customer require- A fully integrated business Order throughput increased ments and growing order vol- management solution including Staff level decreased ume began to threaten on-time EDI, warehouse communication Overhead costs cut shipments. and accounting. © Copyright 2006 SWK Technologies, Inc. About SWK SWK Technologies, Inc. is a unique “Ouroverheadcostsdroppeddramatically,and IT consulting company providing we’reabletoshipmoreproductsfaster. strategies and solutions to meet its Wecouldnothaveachievedthatvolumepreviously, clients’ information and business evenwithtwicethestaff.” management needs. As a Sage Software Select Part- warehouse and distribution operation. shipping notices to Sage MAS 200. The EDI ner, SWK Technologies offers best of breed solutions for accounting The Solution software picks up the process again and gener- Afteryearsof successfuluseof theMAPADOC ates advanced shipping notices and invoices to and business management, human EDIsolutionfromSWKTechnologies,Inc.,Lois Lois HillAccessories’customers. resources and payroll, customer Hill Accessories now turned to SWK for help HalfThe Staff – DoubleThe Orders with its latest initiative. SWK Technologies,The company recently enjoyed its largest ship- relationship management (CRM), experiencedconsultantinelectronicdatainter- ping month ever—up by 25 percent. job management, and warehouse change,worked with Green and the warehouse To put the overall gain in perspective, management. todesignandimplementanelectronicinterface Green points out that just one year ago, the between the company’s Sage MAS 200 software company had more than twice the staff and Specializing in collaborative com- merce—the communication and and the warehouse management company’s shipped less than half as many orders. “Our software. “What’s unique about SWK is that overheadcostsdroppeddramatically,andwe’re cooperation between suppliers and althoughtheyareITprofessionals,they’rebusi- able to ship more products faster.We could not customers, SWK Technologies has nesspeoplefirst.Theyunderstandthedistribu- have achieved that volume previously, even tion industry and were able to help us imple-with twice the staff.” developed a robust EDI solution ment these strategic changes.” It’s a true end to end business software so- that integrates seamlessly with the Communication between the two systems lution. With integrated accounting, EDI, and business management solutions is seamless. Orders are received electronicalwarehouse communication Lois Hill is able into Lois Hill Accessories’ Sage MAS 200 softto stay lean, competitive, and successful. “Lois it sells and supports. MAPADOC ware courtesy of the MAPADOC EDI software. Hill definitely could not have experienced the EDI is used successfully by compa- Those orders are then transferred to the waregrowth it has without the infrastructure SWK nies in dozens of industries trading house which picks, packs, ships, and returns helped us develop,” Green continues,“We’d be with hundreds of different trading updated inventory quantity information and crippled.” partners. SWKTechnologies,Inc. 5 Regent Street,Suite 520 Livingston,NJ 07039 (973) 758-6117 (973) 758-6120 Fax www.swktech.com “We empower our clients and partners with knowledge, solutions, and tools for success.” Sage Software, the Sage Software logos, and the Sage Software product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc., or its affiliated entities. All other trademarks are property of their respective owners. Printed in the U.S.A