New User Special Price Expires in

Let's log you in.

Sign in with Facebook


Don't have a StudySoup account? Create one here!


Create a StudySoup account

Be part of our community, it's free to join!

Sign up with Facebook


Create your account
By creating an account you agree to StudySoup's terms and conditions and privacy policy

Already have a StudySoup account? Login here

Interpersonal Communication Lecture 2 Notes: Group Communication

Star Star Star Star Star
1 review
by: Chelsea Supawit

Interpersonal Communication Lecture 2 Notes: Group Communication CMN3

Marketplace > University of California - Davis > Communication > CMN3 > Interpersonal Communication Lecture 2 Notes Group Communication
Chelsea Supawit
GPA 3.778

Preview These Notes for FREE

Get a free preview of these Notes, just enter your email below.

Unlock Preview
Unlock Preview

Preview these materials now for free

Why put in your email? Get access to more of this material and other relevant free materials for your school

View Preview

About this Document

These notes cover the second week of lecture notes for Spring 2016 Interpersonal Communication at UC Davis taught by Virginia Hamilton. Specifically, group dynamics, group roles, phases of group em...
Interpersonal Communication
V. Hamilton
Class Notes
cmn3 interpersonal communication lecture 2 group communication uc davis virginia hamilton
25 ?




Star Star Star Star Star
1 review
Star Star Star Star Star
"I love that I can count on (Chelsea for top notch notes! Especially around test time..."
Dr. Meagan Hills

Popular in Interpersonal Communication

Popular in Communication

This 4 page Class Notes was uploaded by Chelsea Supawit on Tuesday April 5, 2016. The Class Notes belongs to CMN3 at University of California - Davis taught by V. Hamilton in Spring 2016. Since its upload, it has received 262 views. For similar materials see Interpersonal Communication in Communication at University of California - Davis.


Reviews for Interpersonal Communication Lecture 2 Notes: Group Communication

Star Star Star Star Star

I love that I can count on (Chelsea for top notch notes! Especially around test time...

-Dr. Meagan Hills


Report this Material


What is Karma?


Karma is the currency of StudySoup.

You can buy or earn more Karma at anytime and redeem it for class notes, study guides, flashcards, and more!

Date Created: 04/05/16
Lecture 2: Group Communication Small Group Dynamics •Definition of a task group: Three to seven people working together to achieve a common goal •Assembly effect: When the group’s solution or product is superior to the individual work of even the best member. •In the modern workplace, It is common and popular to use a group structure for getting complex work accomplished. This is because groups are capable of the assembly affect. Assets of Group Decision-Making •Groups can accumulate more knowledge and facts. •Groups may have a broader perspective and consider more approaches and alternative solutions. •Individuals who participate in the decision process are more likely to be satisfied with the decision and support the decision. Liabilities of Group Decision Making •Groups tend to work more slowly. They take up time to reach a decision, and time costs money. •Group effort frequently results in compromises which are not always the optimal decision from an effectiveness perspective. •Groups can be and frequently are dominated by one individual or small clique. Structuration Group roles get developed through the process of structuration. Simply stated: •A group member behaves (takes notes) •Other members notice the behavior, which leads to an expectation •Expectation of continued behavior leads to •Fulfillment of the expectation, •Which leads to role development, •Which leads to group structuration—every member of the group behaving within a role that is expected and reinforced by the group The structuration process is NOT always beneficial. Sometimes people are socially reinforced into roles they dislike; or, they become limited by being “stuck” in a role. Roles should be flexible; not frozen Group Roles Synergy (total amount of available group energy that can be applied to the task/common goal) Intrinsic synergy (interpersonal challenges) Effective synergy = synergy- intrinsic (energy that is left over for the task) In group work, there are two tracks of discussion and problem-solving: •Task-related and •Socio-emotional/interpersonal Task Roles •Initiator •Information seeker •Information giver •Opinion seeker •Opinion giver •Clarifier •Coordinator •Orienter Interpersonal Roles •Supporter •Harmonizer •Tension reliever •Gatekeeper: Encourages less talkative members to join in the discussion. Self-Centered Roles •Blocker •Aggressor •Recognition seeker •Confessor •Dominator •Special-interest pleader Small Group Dynamics When to speak up in groups: •Information--offers relevant information. •Point of view—offers relevant opinions •Evaluation—offers personal opinions about selected ideas for consideration •Process—is both a participant and an observer of the group. Offers suggestions regarding the way the group, itself, is operating. •Understanding—expressing/showing that you are tracking, especially after a difficult discussion. •Agreement—becoming part of a consensus about a topic that has been discussed extensively. Loading... Phases of Group Emergence 1.Orientation/Forming (everyone is tentative and on their good behavior) 2.Conflict/Storming (people begin to lower their guard and openly disagree) 3.Emergence/Norming (begin to establish a routined way of being together)Structuration is completed here. 4.Performance/Performing (have achieved something together as a working group) Effective Groups… Douglas McGregor, from his observations of the management of large companies, characterized well-functioning, effective, and creative groups in the following way: •The atmosphere tends to be informal, comfortable, and relaxed. •There is a lot of discussion in which virtually everyone participates, but it remains pertinent to the task of the group. • The task or objective of the group is well understood and accepted by the members. There will have been free discussion of the objectives at some point until it was formulated in such a way that the members of the group could commit themselves to it. •The members listen to each other. Every idea is given a hearing. People do not appear to be afraid of being foolish by putting forth a creative thought even if it seems fairly extreme. •There is disagreement. Disagreements are not suppressed or over-ridden by premature group action. The reasons are carefully examined, and the group seeks to resolve them rather than to dominate the dissenter. •Most decisions are reached by a kind of consensus in which it is clear that everyone is in general agreement and willing to go along. Formal voting is at a minimum; the group does not accept a simple majority as a proper basis for action., • Criticism of ideas is frequent, frank, and relatively comfortable. There is little evidence of personal attack, either openly or in a hidden fashion. •People are free in expressing their feelings as well as their ideas both on the problem and the group’s operation. •When action is taken, clear assignments are made and accepted. •The chairperson of the group does not dominate it, nor on the contrary does the group defer unduly to him/her. In fact, the leadership shifts from time to time depending on the circumstances. There is little evidence of a struggle for power as the group operates. The issue is not who controls but how to get the job done. •The group is self-conscious of its own operation. Small Group Dynamics Why are groups so dynamic? Inherent contradictions in group process: •Quality decision, outcome, or results vs. deadlines •Task work vs. interpersonal work •Individual’s vs. group’s goals •Agreement vs. disagreement


Buy Material

Are you sure you want to buy this material for

25 Karma

Buy Material

BOOM! Enjoy Your Free Notes!

We've added these Notes to your profile, click here to view them now.


You're already Subscribed!

Looks like you've already subscribed to StudySoup, you won't need to purchase another subscription to get this material. To access this material simply click 'View Full Document'

Why people love StudySoup

Bentley McCaw University of Florida

"I was shooting for a perfect 4.0 GPA this semester. Having StudySoup as a study aid was critical to helping me achieve my goal...and I nailed it!"

Janice Dongeun University of Washington

"I used the money I made selling my notes & study guides to pay for spring break in Olympia, Washington...which was Sweet!"

Jim McGreen Ohio University

"Knowing I can count on the Elite Notetaker in my class allows me to focus on what the professor is saying instead of just scribbling notes the whole time and falling behind."

Parker Thompson 500 Startups

"It's a great way for students to improve their educational experience and it seemed like a product that everybody wants, so all the people participating are winning."

Become an Elite Notetaker and start selling your notes online!

Refund Policy


All subscriptions to StudySoup are paid in full at the time of subscribing. To change your credit card information or to cancel your subscription, go to "Edit Settings". All credit card information will be available there. If you should decide to cancel your subscription, it will continue to be valid until the next payment period, as all payments for the current period were made in advance. For special circumstances, please email


StudySoup has more than 1 million course-specific study resources to help students study smarter. If you’re having trouble finding what you’re looking for, our customer support team can help you find what you need! Feel free to contact them here:

Recurring Subscriptions: If you have canceled your recurring subscription on the day of renewal and have not downloaded any documents, you may request a refund by submitting an email to

Satisfaction Guarantee: If you’re not satisfied with your subscription, you can contact us for further help. Contact must be made within 3 business days of your subscription purchase and your refund request will be subject for review.

Please Note: Refunds can never be provided more than 30 days after the initial purchase date regardless of your activity on the site.