Determine the equations of the elastic curve for the beam using the x1 and x2 coordinates. / is constant.
TROUBLE SHOOTING PROCESS Step 1: Identify the Problem In this first step you already know that there is a problem; now you have to identify exactly what it is. This means gathering information. You do this in a few ways: . Question the user. Ask the person who reported the problem detailed questions about the issue. You want to find out about symptoms, unusual behavior, or anything that the user might have done of late that could have inadvertently or directly caused the problem. Of course, do this without accusing the user. If the user cannot properly explain a computer’s problem, ask simple questions to further identify the issue. Identify any changes made to the computer. Look at the computer. See if any new hardware has been installed or plugged in. Look around for anything that might seem out of place. Listen to the computer— even smell it! For example, a hard drive might make a peculiar noise, or a power supply might smell like something is burning. Use all your senses to help identify what the problem is. Define if any new software has been installed or if any system settings have been changed. In some cases you might need to inspect the environment around the computer. Perhaps something has changed outside the computer that is related to the problem. . Review documentation. Your company might have electronic or written documentation that logs past problems and solutions. Perhaps the issue at hand has happened before, or other related issues can aid you in your pursuit to find out what is wrong. Maybe another technician listed in the
