Random digit dialing. When an opinion poll calls residential telephonenumbers at random

Chapter 0, Problem 13.6

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Random digit dialing. When an opinion poll calls residential telephonenumbers at random, only 20% of the calls reach a live person. You watch therandom dialing machine make 15 calls.(a) What is the probability that exactly 3 calls reach a person?(b) What is the probability that 3 or fewer calls reach a person?

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