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Delivery service A company must decide which of two

Chapter 3, Problem 44E

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QUESTION:

Problem 44E

Delivery service A company must decide which of two delivery services it will contract with. During a recent trial period, the company shipped numerous packages with each service and kept track of how often deliveries did not arrive on time. Here are the results:

Delivery Service

Type of Service

Number of Deliveries

Number of Late Packages

Pack Rats

Regular Overnight

400

100

12

16

Boxes R Us

Regular Overnight

100

400

2

28

a) Compare the two services’ overall percentage of late deliveries.

b) On the basis of the results in part a, the company has decided to hire Pack Rats. Do you agree that Pack Rats delivers on time more often? Explain.

c) The results here are an instance of what phenomenon?

Questions & Answers

QUESTION:

Problem 44E

Delivery service A company must decide which of two delivery services it will contract with. During a recent trial period, the company shipped numerous packages with each service and kept track of how often deliveries did not arrive on time. Here are the results:

Delivery Service

Type of Service

Number of Deliveries

Number of Late Packages

Pack Rats

Regular Overnight

400

100

12

16

Boxes R Us

Regular Overnight

100

400

2

28

a) Compare the two services’ overall percentage of late deliveries.

b) On the basis of the results in part a, the company has decided to hire Pack Rats. Do you agree that Pack Rats delivers on time more often? Explain.

c) The results here are an instance of what phenomenon?

ANSWER:

Step  1 of 3

a) The percetage is the number of late packages divided by the number of deliveries:

Thus Boxes  Us has a higher percentage of late deliveries than Pack Rats.

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