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AVX Stereo Equipment, Inc., recently began a no-hassles return policy. A sample of 500
Chapter 0, Problem 16(choose chapter or problem)
AVX Stereo Equipment, Inc., recently began a no-hassles return policy. A sample of 500 customers who had recently returned items showed 400 thought the policy was fair, 32 thought it took too long to complete the transaction, and the rest had no opinion. On the basis of this information, make an inference about customer reaction to the new policy
Questions & Answers
QUESTION:
AVX Stereo Equipment, Inc., recently began a no-hassles return policy. A sample of 500 customers who had recently returned items showed 400 thought the policy was fair, 32 thought it took too long to complete the transaction, and the rest had no opinion. On the basis of this information, make an inference about customer reaction to the new policy
ANSWER:Step 1 of 2
From the consumer test, we can conclude that the majority of consumers( , or believe that the policy is fair.