Determine whether each of these numbers is a valid USPS money order identification number.a) 74051489623________________b) 88382013445________________c) 56152240784________________d) 66606631178
Leslie Ogu ORSC 1109 04/18/2016 Organization Knowledge Recap from Last Class ● Change ○ Targets (Individual ⇒ Organizational) ○ Causes ○ Resistence ■ Participation is a way to combat this Revolution v. Evolution 1. Total Quality Management (TQM) / Quality Circles (QC) a. The idea of these is that quality, success, etc are all grouped phenomenon b. You have to concentrate on the level the work is happening; not the big picture and individual training 2. Reengineering a. How is the work being done and what is the state with that b. Where do we want to be and what do we change to get there c. Ex: Uber (who act as brokers bringing you to empty cars willing to drive you places) d. Ex: Tesla Planned Change 1. Problem Identification 2. Change Agents ○ Who will be doing the change 3. Diagnosis ○ You have to be sure of what the problem is 4. Goals 5. Intervention ○ Going in and actually changing specific areas 6. Evaluation ○ Did this intervention make a difference ○ Was the problem solved 7. Feedback Institutionalization ● Making sure these changes stay and are actually benefitting organization ● Socialization ○ This is how our culture looks like ○ Part of getting the new changes into place ● Rewards ○ Make su