Hotel guest satisfaction. Refer to the North American

Chapter 4, Problem 112E

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QUESTION:

Hotel guest satisfaction. Refer to the North American Hotel Guest Satisfaction Index Study, Exercise 4.48 (p. 210). You determined that the probability of a hotel guest participating in the hotel’s “green” conservation program by reusing towels and bed linens is .45. Suppose a large hotel chain randomly samples 200 of its guests. The chain’s national director claims that more than 110 of these guests participated in the conservation program. Do you believe this claim? Explain.

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QUESTION:

Hotel guest satisfaction. Refer to the North American Hotel Guest Satisfaction Index Study, Exercise 4.48 (p. 210). You determined that the probability of a hotel guest participating in the hotel’s “green” conservation program by reusing towels and bed linens is .45. Suppose a large hotel chain randomly samples 200 of its guests. The chain’s national director claims that more than 110 of these guests participated in the conservation program. Do you believe this claim? Explain.

ANSWER:

Solution:

Step 1 of 2:

It is given that the probability that a guest participating in green conservation program is 0.45.

Also, it is given that a sample 200 guests of the hotels is selected and they claim that more than 110 of these guests participate in the green conservation.

We have to check whether the claim is supported or not.


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