Solution Found!
Waiting times of airline passengers (cont’d). Consider the
Chapter 13, Problem 86SE(choose chapter or problem)
Waiting times of airline passengers (cont’d). Consider the airline check-in process described in Exercise 13.85.
a. Assume the process is under control and construct a capability analysis diagram for the process. Management has specified a USL of 5 minutes.
b. Is the process capable? Justify your answer.
c. If it is appropriate to estimate and interpret \(C_p\) for this process, do so. If it is not, explain why.
d. Why didn’t management provide a LSL?
Questions & Answers
QUESTION:
Waiting times of airline passengers (cont’d). Consider the airline check-in process described in Exercise 13.85.
a. Assume the process is under control and construct a capability analysis diagram for the process. Management has specified a USL of 5 minutes.
b. Is the process capable? Justify your answer.
c. If it is appropriate to estimate and interpret \(C_p\) for this process, do so. If it is not, explain why.
d. Why didn’t management provide a LSL?
ANSWER:Step 1 of 5
(a)
Use MINITAB to construct the process capability.
MINITAB procedure:
Step 1: Choose Stat > Quality Tools > Capability Analysis > Normal.