E-mails: Priority Lists Message mania! A professional

Chapter , Problem 9

(choose chapter or problem)

E-mails: Priority Lists Message mania! A professional employee in a large corporation receives an average of \(\mu = 41.7\) e-mails per day. Most of these e-mails are from other employees in the company. Because of the large number of e-mails, employees find themselves distracted and are unable to concentrate when they return to their tasks (Reference: The Wall Street Journal). In an effort to reduce distraction caused by such interruptions, one company established a priority list that all employees were to use before sending an e-mail. One month after the new priority list was put into place, a random sample of 45 employees showed that they were receiving an average of \(\overline{x} = 36.2\) e-mails per day. The computer server through which the e-mails are routed showed that \(\sigma = 18.5\). Has the new policy had any effect? Use a 5% level of significance to test the claim that there has been a change (either way) in the average number of e-mails received per day per employee.