(Opt.) Computer Help Hot Line receives, on average. 6

Chapter 5, Problem 27RE

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QUESTION:

Computer Help Hot Line receives, on average. 6 calls per hour asking for assistance. The distribution is Poisson. For any randomly selected hour, find the probability that the company will receive

a. At least 6 calls

b. 4 or more calls

c. At most 5 calls

Questions & Answers

QUESTION:

Computer Help Hot Line receives, on average. 6 calls per hour asking for assistance. The distribution is Poisson. For any randomly selected hour, find the probability that the company will receive

a. At least 6 calls

b. 4 or more calls

c. At most 5 calls

ANSWER:

Step 1 of 4

It is given that 6 is the average number of calls per hour received by a Computer Help Hotline.

Also, it is given that the number of calls received follows the Poisson distribution.

Using this, we need to find the probability of receiving given number of calls at any randomly selected hour.

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