Blogs for Fortune 500 firms. Refer to the Journal of

Chapter , Problem 78E

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QUESTION:

Problem 78E

Blogs for Fortune 500 firms. Refer to the Journal of Relationship Marketing (Vol. 7, 2008) study of the prevalence of blogs and forums at Fortune 500 firms with both English and Chinese Web sites, Exercise 2.9 (p. 49). In a sample of firms that provide blogs and forums as marketing tools, the mean number of blogs/forums per site was 4.25, with a standard deviation of 12.02.

a. Provide an interval that is likely to contain the number of blogs/forums per site for at least 75% of the Fortune 500 firms in the sample.

b. Do you expect the distribution of the number of blogs/ forums to be symmetric, skewed right, or skewed left? Explain.

2.9 Blogs for Fortune 500 firms. Web site communication through blogs and forums is becoming a key marketing tool for companies. The Journal of Relationship Marketing (Vol. 7, 2008) investigated the prevalence of blogs and forums at Fortune 500 firms with both English and Chinese web sites. Of the firms that provided blogs/forums as a marketing tool, the accompanying table gives a breakdown on the entity responsible for creating the blogs/forums. Use a graphical method to describe the data summarized in the table. Interpret the graph.

Blog/Forum

Percentage of Firms

Created by company

38.5

Created by employees

34.6

Created by third party

11.5

Creator not identified

15.4

Source: Data from K. Mishra and C. Li, “Relationship marketing in FORTUNE 500 U.S. and Chinese web sites,” JOURNAL OF RELATIONSHIP MARKETING, Vol. 7, No. 1, 2008.

Questions & Answers

QUESTION:

Problem 78E

Blogs for Fortune 500 firms. Refer to the Journal of Relationship Marketing (Vol. 7, 2008) study of the prevalence of blogs and forums at Fortune 500 firms with both English and Chinese Web sites, Exercise 2.9 (p. 49). In a sample of firms that provide blogs and forums as marketing tools, the mean number of blogs/forums per site was 4.25, with a standard deviation of 12.02.

a. Provide an interval that is likely to contain the number of blogs/forums per site for at least 75% of the Fortune 500 firms in the sample.

b. Do you expect the distribution of the number of blogs/ forums to be symmetric, skewed right, or skewed left? Explain.

2.9 Blogs for Fortune 500 firms. Web site communication through blogs and forums is becoming a key marketing tool for companies. The Journal of Relationship Marketing (Vol. 7, 2008) investigated the prevalence of blogs and forums at Fortune 500 firms with both English and Chinese web sites. Of the firms that provided blogs/forums as a marketing tool, the accompanying table gives a breakdown on the entity responsible for creating the blogs/forums. Use a graphical method to describe the data summarized in the table. Interpret the graph.

Blog/Forum

Percentage of Firms

Created by company

38.5

Created by employees

34.6

Created by third party

11.5

Creator not identified

15.4

Source: Data from K. Mishra and C. Li, “Relationship marketing in FORTUNE 500 U.S. and Chinese web sites,” JOURNAL OF RELATIONSHIP MARKETING, Vol. 7, No. 1, 2008.

ANSWER:

Solution:

Step 1 of 2:

We have, the mean number of blogs/forums is 4.25 and the standard deviation is 12.02

  1. The claim is to provide the interval that is likely to the number of blogs/forums per site for at  least 75% of the fortune 500 firms in the sample.

By using Chebyshev’s rule, at least 75% of the observations will fall within 2 standard deviations of the mean

The interval  2s

                    4.25 2 (12.02)

                      (-19.79, 28.29) or (0, 28.29)

Since we do  not have negative number of blogs.

Hence, the intervals are 0 and 28.29


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