Waiting in Line The Jefferson Valley Bank once had a separate customer waiting line at each teller window, but it now has a single waiting line that feeds the teller windows as vacancies occur. The standard deviation of customer waiting times with the old multiple-line configuration was 1.8 min. Listed below is a simple random sample of waiting times (minutes) with the single waiting line. The 10 sample values have a standard deviation of 0.5 min. a. When the bank changed from multiple waiting lines to a single line, how was the mean waiting time affected? 6.5 6.6 6.7 6.8 7.1 7.3 7.4 7.7 7.7 7.7 b. When the bank changed from multiple waiting lines to a single line, how was the variation among waiting times affected? c. What improvement occurred with the change from multiple waiting lines to a single line? d. What procedure can be used to determine that the single waiting line is better?
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Textbook Solutions for Elementary Statistics
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Testing Claims About Variation. In Exercises 5–16, test the given claim. Identify the null hypothesis, alternative hypothesis, test statistic, P-value or critical value(s), conclusion about the null hypothesis, and final conclusion that addresses the original claim. Assume that a simple random sample is selected from a normally distributed population.
Cans of Coke Data Set 19 in Appendix B includes volumes (oz) of a simple random sample of 36 cans of regular Coke. Those volumes have a mean of 12.19 oz and a standard deviation of 0.11 oz, and they appear to be from a normally distributed population. If we want the filling process to work so that almost all cans have volumes between 11.8 oz and 12.4 oz, the range rule of thumb can be used to estimate that the standard deviation should be less than 0.15 oz. Use the sample data to test the claim that the population of volumes has a standard deviation less than 0.15 oz. Use a 0.05 significance level.
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